- Policies and Legal Documents
Acceptable Use Policy
This Acceptable Use Policy specifies the actions prohibited by Unilynx, to users of the Unilynx Network. Unilynx reserves the right to modify the Policy at any time.
ILLEGAL USE. The Unilynx Network may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
SYSTEM AND NETWORK SECURITY. Violations of system or network security are prohibited, and may result in criminal and civil liability. Unilynx will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, without limitation, the following: Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network. Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network. Interference with service to any user, host or network including, without limitation, mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
EMAIL. Sending unsolicited mail messages, including, without limitation, Make-Money-Fast (MMF) schemes, chain letters, commercial advertising and informational announcements, is explicitly prohibited. A user shall not use another site’s mail server to relay mail without the express permission of the site. As it is against our policy to allow Mail Relaying via Unilynx we implemented a process to prevent this. This means that our Subscribers connecting to SAIX POP may make use of smtp.Unilynx.co.za as their SMTP host but may not use this as a mail relay.
USENET. Posting the same or similar message to one or more newsgroups (excessive cross-posting or multiple-posting, also known as “SPAM”) is explicitly prohibited. A seemingly accepted number of simultaneous postings is a maximum of five (5). The posting of Make-Money-Fast (MMF) schemes is explicitly prohibited.
SIMULTANEOUS LOGINS. Username/Password combinations supplied by Unilynx are not transferable. It is the sole responsibility of the end-user to keep his Username/Password confidential. Although we have the mechanism to prevent simultaneous logins violating this agreement constitutes an illegal action.
INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF A UNILYNX CUSTOMER OR A CUSTOMER’S END USER, SHALL BE CONSIDERED VIOLATIONS OF THE POLICY BY SUCH CUSTOMER OR END USER.
Unilynx does not in any way support SPAM or any form of NETWORK ABUSE and enforces the Unilynx Terms and Conditions and Acceptable Use Guidelines on a stringent basis when complaints are made. Enforcement of Unilynx Terms and Conditions as well as its Acceptable Use Guidelines for reasons of SPAM or NETWORK ABUSE will result in suspension or termination of account access privileges.
Complaints regarding Illegal Use or System or Network Security issues or e-Mail abuse or USENET abuse or SPAM should be sent to abuse@unilynx.co.za
Terms and Conditions
1 SUPPLY
Unilynx (Pty) Ltd will supply Internet services as per the subscription form or schedule of services subject to the following terms and conditions. Unilynx sells access to its network on a subscription basis which facilitates a subscribers use of the world wide web, electronic mail, FTP and USENET(“access”) via a dial-up connection by the subscriber keying in a valid log-in ID.
1.2 Unilynx will issue a log-in ID to the subscriber. By using the log-in ID to access the service, the subscriber will be signifying his/her acceptance of these subscriber terms and conditions. 1.3 The subscriber is required to adhere to these subscriber terms and conditions of use, as well as Unilynx’s acceptable use policies, and privacy policy. Logging on to and /or use of any of Unilynx’s services denotes acceptance of these terms and conditions. You acknowledge that by using the services from time to time, that you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. 1.4 You shall be responsible for reviewing the then current version each time you make use of the service.
2 EFFECTIVE DELIVERY DATE AND ANNIVERSARY DATE
The effective delivery date for Unilynx Services shall be the date where services are activated and Unilynx issues a log-in ID to the subscriber. The initial contract shall expire on the anniversary date, being twelve months from the date of registration, but the contract shall continue in force automatically thereafter on a twelve month basis unless two months written notice of termination is given prior to the anniversary/ renewal date, by either party. Unilynx may, at Unilynx’s sole discretion, relax this clause and charge a termination fee equal to 3 months subscription and service fees.
3 PRICE AND PAYMENT
Unilynx will, on request, issue invoices annually in advance, as per the schedule and subscription form, for VAT purposes. Subscriptions Payments will be via monthly debit order in advance or via cash or cleared cheque or credit card payment annually in advance. All registration fees, and installation fees or charges will be invoiced upon receipt of the relevant order or schedule and subscription form, and are payable in advance of the effective delivery or completion date. Accounts in default may be charged interest on the outstanding balance on a daily basis, at the rate of 5% over the prime lending rate in force from time to time, from the date of invoice until the date of payment before as well as after judgment. All costs that may be incurred by Unilynx related to the collection of any and all outstanding balances shall be for the customer’s account. All bank charges that Unilynx may accrue due to nonpayment of cheques or Debit Orders will be charged to the customer. Unilynx reserves the right to interupt the services to the Customer in the event of any default of payment. Such interruption does not relieve the customer from paying any amount overdue and payable under this clause. Payment defaults that are not rectified within 30 days may be reported to the ITC.
4 SUPPORT
Telephonic technical support, for internet Dial-up, ISDN, Network Dial and all Hosting Services as well as EMail connections, is provided free of charge between the hours of 8am and 8pm Monday to Thurday and from 8am to 5pm on Friday and from 9am till 1pm on Saturday. Service calls may be logged on a 24
x 7 basis. All other telephonic support may be charged at a rate of R15 per fifteen minutes or part thereof.
5 DOMAIN REGISTRATIONS AND HOSTING (IF APPLICABLE)
Unilynx reserves the right during the period of contract to register all Domains, Registered and Hosted on behalf of our subscribers, in the Name of Unilynx or Unilynx’s delegated proxy. In the case of termination of contract and / or subscription Such Domains will only be released to the relevant Subscriber once all fees, termination penalties and subscription fees which may be due have been received by Unilynx.
6 TERMINATION PENALTY
If the customer terminates this contract at any time during any twelve month contract period, Unilynx may, at Unilynx’s sole discretion, relax the contract period and charge a termination fee equal to 3 months subscription and service fees. If the customer upgrades to a higher level of Service at any time, they will not be liable for any termination fee for the lower level of service.
7 RESTRICTION ON SUB LEASING AND CONFIDENTIALITY OF PASSWORDS.
The customer may not under any circumstances assign, re-sell, sub-lease or in any other way transfer the Unilynx connection, nor allow any unauthorised use thereof without prior written consent from Unilynx. All passwords for access to any Unilynx Service are to remain strictly confidential and are for the use of the subscriber only. Contravention of this restriction in any way, whether successful or not, will result in services being terminated by Unilynx, in which event the customer will be liable for payment of fees due for the full term of the contract.
8 IMPROPER USE
The Unilynx network may only be used for lawful purposes by the customer. All Unilynx’s Services-are subject to Unilynx’s Acceptable Use Policy (“AUP†), which is available for perusal on Unilynx’s Web site, situated at https://www.unilynx.co.za/
9 EXCLUSIONS OF WARRANTIES
Any condition or warranty which might be implied or incorporated within this contract, by reason of statute or common law or otherwise, is hereby expressly excluded so far as may be permitted by law, while Unilynx will use all reasonable endeavors to provide a prompt and continuing service it will not be liable for any loss of data resulting from delays, non-deliveries, missed deliveries, virus infections or service interruptions caused beyond the control of Unilynx, or by errors or omissions by the Customer. In no circumstances whatsoever will Unilynx be liable for economic or consequential loss. Unilynx specifically excludes any warranty as to the quality, speed or accuracy of information received through the services. Further, although Unilynx makes every effort to provide protection against Viruses, Trojans and Worms in Subscriber mailboxes, the responsibility lies with the subscriber to provide their own protection. Unilynx accepts no liability whatsoever for any such infection which may be experienced by the subscriber.
10 DATA PROTECTION
Unilynx reserves the right to put the names and other information from the attached schedule and subscription form relating to its customers into a computerized directory for internal use only, unless specified written instructions are received from the Customer.
11 TERMS AND CONDITIONS OF THE Unilynx ANTI-VIRUS SERVICE:
Unilynx utilises virus scanning technology on its e-mail platform. This is done by way of Internet Gateway Mailscanning. Although Unilynx shall endeavor to detect viruses and/or repair all affected email attachments in your mailbox, Unilynx does not guarantee that downloaded files will be free of infection or viruses or any other contaminating or destructive properties, and shall not be liable for any cost or damage, directly or indirectly arising out of loss of profits, business interruption, loss of programs or information. or any other cause.
12 GENERAL PROVISIONS
12.1 This agreement constitutes the entire agreement between the parties, and any variation shall have no effect unless confirmed in writing by the parties.
12.2 Unilynx Reserves the right to cede all contracts to any party who can provide equivalent or better services, with at least 30 days notice being given to information providers and subscribers of any changes in contract terms, connection or network addressing details, or pricing.
12.3 Pricing may be adjusted from time to time with at least 30 days notice being given to information 12.4 If any provision of this agreement is held to be invalid the other provisions shall remain in force. providers and subscribers.
12.5 In no event shall either party be liable to the other for loss of profit or consequential damages.
12.6 Unilynx does not guarantee that downloaded files will be free of infection or viruses or any other contaminating or destructive properties, and shall not be liable for any cost or damage, directly or indirectly arising out of loss of profits, business interruption, loss of programs or information. or any other cause.
12.7 Whilst at all times Unilynx strives to maintain the network in an operational state, Unilynx can not be held responsible, neither directly nor indirectly for any downtime which may be experienced for any cause whatsoever, and shall not be liable for any cost or damage, directly or indirectly arising out of loss of profits, business interruption, loss of programs or information. or any other cause.
12.8 All subscriptions and contracts are deemed to be annual contracts, whether paid annually in advance or on a monthly debit order basis. The initial contract shall expire on the anniversary date, being twelve months from the date of registration, but the contract shall continue in force automatically thereafter on a twelve month basis unless two months written notice of termination is given prior to the anniversary/ renewal date, by either party.
12.9 Unilynx reserves the right to change these terms and conditions at any time during the term of contract, subject to prevailing circumstances. Use of any of Unilynx’s services implies acceptance of the current terms and conditions and regulations in force.
12.10 The agreement shall be governed by the laws of the Republic of South Africa.
12.11 The Terms & Conditions shall be for the benefit of Unilynx and may be waived at our discretion.
13 PASSWORD
If you have a password you undertake to keep it secure and warrant that no other person shall use the Services utilising your password, and you acknowledge further that you are responsible for ensuring that no unauthorised access to the Services is obtained using your password, and that you will be liable for all such activities conducted pursuant to such use, whether authorised or not
14 TERMINATION AND VARIATION
We reserve the right to alter, restrict and/or terminate the Services to you in particular, or to the public in general, without notice or reason, or to revise these terms and conditions, and/or the prices at which the Services are offered, at any time. Such changes will be posted on this website and be deemed to have been accepted by you if you continue using the Services. The obligation therefore is on you to review these terms and conditions at regular intervals.
Business Broadband Service Terms
1 General
Notwithstanding the terms and conditions contained herein the customer shall also be subject to the terms and conditions of all Unilynx (Pty) Ltd third-party service providers in respect of all third party products and services acquired on behalf of the customer.